Quality Manager

BWXT Precision Manufacturing Inc. (BWXT PMI) supplies nuclear-grade materials and precision machined components for CANDU® nuclear power utilities around the globe. Based in Oakville, Ontario, BWXT PMI employs more than 130 employees, including manufacturing engineers and skilled trades personnel specializing in the manufacture of complex components through the use of leading-edge equipment.

BWXT Precision Manufacturing Inc. (BWXT PMI) is a leading supplier of nuclear-grade materials and precision-machined components for CANDU® nuclear power utilities around the globe. We are an industry leader in providing critical nuclear components such as Fuel Channel End Fittings, Liners, Feeders, and Shield Plugs. BWXT PMI has a range of opportunities in professional disciplines, including Machining, Metal Fabrication, Quality Control, Project Management and Engineering. For more information, please see our website here.

BWXT PMI is conveniently located between Toronto and Hamilton, nestled along Lake Ontario, the town of Oakville invites you to relax and enjoy a perfect blend of urban charm and natural beauty. With its lakeside views, vibrant arts scene, and abundant outdoor activities, Oakville offers something for everyone. Home to over 200,000 residents, this thriving community combines rich culture, exceptional dining, and welcoming neighborhoods, making it a great place to live, work, and explore: Parks, Recreation & Culture

Welcome to BWXT 

We believe in empowering our employees and cultivating a dynamic workplace that fosters growth and collaboration. Whether you’re an experienced professional or just starting your career, you'll find opportunities to challenge yourself, learn from seasoned experts, and contribute to nuclear innovation. We required a diverse range of skills to support our work in the markets that drive our business and welcome candidates from all backgrounds and life stages who are passionate about making a difference.

Location:

This position is onsite in Oakville, Ontario.

Your Day to Day:

Reporting to the Director, Operations the Quality Manager is responsible for BWXT-PMI’s Quality Program and will work to ensure manufacturing Quality Control objectives are met and that Quality Assurance requirements are followed. They will ensure efficient and effective quality control activities are completed while satisfying all customer requirements.

ACCOUNTABILITIES:

• Manage the Quality Assurance program to meet all required quality certification and customer requirements ensuring adherence to required codes and standards.
• Oversee day-to-day operations of the Quality Assurance department.
• Lead, manage and coach the Quality Assurance team to ensure continuous improvement of the Quality Management System (QMS)
• Ensure timely, effective response to customer inquiries and quality concerns. 
• Coordinate and conduct training to ensure employees are qualified to perform assigned tasks.
• Develop and maintain document review and audit scheduling system for the QMS activities at BWXT.
• Revise and maintain procedures and work instructions to ensure compliance with regulatory, governing standards and customer requirements.
• Ensure that Quality Records are produced, filed and maintained to meet the applicable requirements. 
• Performs audits on production and quality processes for conformity to regulatory and customer requirements.
• Ensure process compliance through the development of simple yet comprehensive procedures, work instructions, flowcharts, forms, templates, checklists, worksheets, and other product process related documentation. 
• Support the QC Supervisor in identifying patterns and problem areas in the inspection process and develop and implement effective strategies that will ensure product quality and efficiency in production processes.
• Ensure the QMS and regulatory compliance requirements are effectively maintained, implemented, and monitored.
• Maintain internal quality specifications and documents as required by BWXT, customers or regulatory authorities.
• Ensure departmental performance, using established metrics, as well as introducing new and appropriate measurements as needed. Report these metrics and key performance indicators to upper management.
• Participate in Quality Planning activities to determine appropriate use of existing and new measurement systems during new tool or process design and startup.
• Involved in Material Review Board (MRB) meetings to review metrics for NCR’s, rework and scrap. 
• Develop process improvement plans using a variety of Quality and Continuous Process Improvement tools, including but not limited to: Six Sigma, Lean Manufacturing, 5S, SPC, engineering studies, DOE, Gauge R&R, etc.
• Participate in the development of Failure Mode and Effects Analysis (FMEA)
• Involved in root cause analysis of non-conformances and associated actions required to correct issues.
• Recommend changes to processes based upon findings and perform follow up to verify effectiveness.
• Assist Engineering and Production with inspection planning to incorporate the right level of inspection in the Work Instructions.
• Assist and support team members with problem solving, countermeasure development, and continuous improvement.
• Provide support for both internal and external audit activities, as necessary. Including customer audits.
• Follow-up on all countermeasures developed for in-house and customer problems.
• Communicate and interact with Engineering, Production, Supply Chain and Sales to resolve customer complaints and returns.
• Complete quality documentation as necessary (non-conformance reports, dimensional inspection reports, engineering change requests etc).
• Communication of quality program status and quality initiatives at employee and staff meetings 

KNOWLEDGE & EXPERIENCE:

• Post-secondary education in metrology, quality or engineering discipline, or equivalent experience and education.
• 5+ years of experience working in a quality management or supervisory role.
• Experience managing a Quality Management System.
• Experience working with CNC precision-machined components an asset
• Experience working in the nuclear, aerospace, defense or manufacturing industries an asset. 
• Understanding of ASME Section III Code and the ISO 9001:2015, CSA N285.0 and CAN3-CSA N299 quality standards an asset.
• Working knowledge of Lean/Six Sigma concepts would be an asset.
• Ability to read and interpret engineering component drawings including an understanding of metrology and GD&T.
• Familiar with Quality Metrics/KPIs (COPQ, FPY, KARMA) 
• Proficient in the use of MicroSoft Office Suite. 
• Ability to communicate, motivate and lead teams in the pursuit of optimal resolutions to problems.
• Excellent organizational and time management skills with a focus on continuous improvement.
• Strong communication and problem-solving skills to lead within a team-based environment.

WHAT WE CAN OFFER YOU: Ensuring the well-being of our employees is our priority and we offer comprehensive and competitive benefits for our employees and their families.

• Comprehensive Health Benefits – Including health, dental, vision, and disability coverage to keep you feeling your best.
• Secure Your Future – Defined Contribution Pension Plan and an optional Company-matched retirement savings plans (RRSP/TFSA/EPSP)
• Help Grow Our Team – Earn generous referral bonuses with our two-tiered Employee Referral Program ($1,500 and $3,000!).
• Invest in Your Education – Up to $5,250 USD per year through our Educational Refund Plan.
• Professional Development – Gain access to training, certifications, and growth opportunities to advance your career.
• Your Wellness Matters – Enjoy gym membership discounts and access to mental health support programs.
• A Welcoming Workplace – Join a diverse, inclusive, and supportive culture that celebrates you.

Ready to grow with us? Apply now and let’s build something amazing together!

We thank all who apply, however, only those selected for an interview will be contacted. BWXT confirms that the position represents a current vacancy within our organization. 

At BWXT, we are committed to a fair, transparent, and inclusive hiring process.  As part of our recruitment process, we use artificial intelligence (AI) tools to assist with screening and evaluating applicants.  These tools support our efforts to make consistent and equitable hiring decisions.  

The base salary range for this position in Ontario at the start of employment is expected to be between $111,000 and $159,000 per year. However, the base salary offered is based on local job market factors and may vary further depending on factors specific to the selected job candidate, such as job-related knowledge, skills, experience, and other objective business considerations. Subject to these considerations, the total compensation package for this position may also include other elements, such as an annual cash incentive in addition to a full range of medical, retirement, and/or other benefits. Details of participation in these benefit plans will be provided at such time the selected job candidate receives an offer of employment.

Learn more about how BWXT employs nuclear technology to solve some of the world’s most important problems. BWXT’s capabilities video showcases our innovation in commercial nuclear power, addressing climate change, as well as our advanced nuclear medicine products treating patients around the world. We are People Strong. Innovation Driven. 

BWXT Precision Manufacturing Inc. embraces diversity of thought, values individuality, encourages new perspectives and provides equal opportunity in employment for all qualified employees and applicants without regard to race, ancestry, place of origin, color, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability, or any other category protected by provincial law.

BWXT Precision Manufacturing Inc. is committed to fostering an accessible, fair, and inclusive environment where all employees are able to access goods and services while being respected and supported. If you require accommodations during the application or interview process, please advise us as soon as possible so appropriate arrangements can be made. If you require information in a format that is accessible to you, please contact Human Resources.

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