IT Network Intern (Year Round)

At BWX Technologies, Inc. (NYSE: BWXT), we are People Strong, Innovation Driven. A U.S.-based company, BWXT is a Fortune 1000 and Defense News Top 100 manufacturing and engineering innovator that provides safe and effective nuclear solutions for global security, clean energy, environmental restoration, nuclear medicine and space exploration. With more than 7,800 employees, BWXT has 14 major operating sites in the U.S., Canada and the U.K. We are the sole manufacturer of naval nuclear reactors for U.S. submarines and aircraft carriers. Our company supplies precision manufactured components, services and fuel for the commercial nuclear power industry across four continents. Our joint ventures provide environmental restoration and operations management at a dozen U.S. Department of Energy and NASA facilities. BWXT’s technology is driving advances in medical radioisotope production in North America and microreactors for various defense and space applications. For more information, visit www.bwxt.com. Follow us on LinkedIn, X, Facebook and Instagram.

BWX Technologies, Inc. is seeking an IT Network Intern for its Lynchburg, VA location!

Essential Functions/Responsibilities:

• Provides Tier 1 support role for customers and tracks performance through the IT Support Work orders.
• Supports network and server teams with inventory and general work duties as needed.
• Configures mobile phones and mobility solutions.
• Provides customers with local desk side and telephone support, resolving issues, prioritizing problems, and escalating as needed.
• Assists customers with desktop operating systems, email, Microsoft Office, PC hardware, and Remote Access.
• Communicates any current outage/critical incident status to callers and, if new information/symptoms reported, notifies IT management team.
• Communicates with teams within IT to develop solutions to work orders.
• Participates in teams to support IT projects.
• Installs hardware components, desktop operating system software, and application software (Windows 10, Microsoft Office, etc.).

Required Qualifications:

• High school diploma with current enrollment and completed college coursework in Information Technology.
• Must be able to work 15-25 hours per week between 7:30 a.m. and 5:00 p.m.
• Must be highly self-motivated with the ability to organize and prioritize work tasks.
• Must have awareness of the PC hardware components, desktop operating system software, application software, and some network troubleshooting.
• Proven analytical skills and the ability to troubleshoot and resolve hardware and software problems, as well as have the ability to research and understand technical documentation.
• Must have strong demonstrable verbal, written, interpersonal, and customer service skills with ability to communicate complex problems and solutions to end users.
• Ability to work in local and remote teams.
• Ability to improve processes to become more efficient.
• Must be a U.S. citizen with no dual citizenship.
• Ability to obtain and maintain a DOE "Q" security clearance.

Preferred Qualifications:

• Experience in a technical call center, customer service team, or IT/Help service desk is a plus.

#LI-DA1

 Pay: $26.52

The starting hourly rate for this position in Virginia (US-VA) is expected to be $26.52 per hour.  The hourly rate offered is based on local job market factors and other objective business considerations. Subject to these considerations, the total compensation package for this position may also include other elements, such as a full range of medical, retirement, and/or other benefits. Details of participation in these benefit plans will be provided at such time the selected job candidate receives an offer of employment. If hired, the selected job candidate will be employed 'at-will,’ unless employed at a location and in a position subject to a collective bargaining agreement.  The company further reserves the right to modify the hourly rate (as well as any other discretionary payment, compensation, or benefit program) at any time, including for reasons related to individual performance, company or applicable department/team performance, and other market factors.

As a federal government contractor, BWX Technologies, Inc. and any subsidiaries, affiliates and related entities (“BWXT” or the “Company”) complies with all federal, state, and local laws and customer requirements regarding health and safety protocols.  As such, all BWXT new hires will be required to adhere to applicable Company health and safety requirements within the workplace as a condition of employment.

Applicants selected will be subject to a Federal background investigation and must meet eligibility requirements for access to classified information or matter. Position requires U.S. citizenship with (no dual citizenship) ability to obtain and maintain a Department of Energy (DOE) security clearance which involves an extensive criminal and financial background investigation, drug test and previous employment reference verifications.

BWXT is committed to the concept of Equal Employment Opportunity. We have established procedures to ensure that all personnel actions such as recruitment, compensation, career development, benefits, company-sponsored training and social recreational programs are administered without regard to race, color, religion, sex, national origin, citizenship, age, disability, protected veteran or other protected status.

BWX Technologies, Inc. and its affiliates and subsidiaries (BWXT) is not responsible for and does not accept any liability for fees or other costs associated with resumes or candidates presented by recruiters or employment agencies, unless a binding, written recruitment agreement between BWXT and the recruiter or agency exists prior to the presentation of candidates or resumes to BWXT and includes the specific services, job openings, and fees to be paid (“Agreement”). BWXT may consider any candidate for whom a recruiter or agency has submitted an unsolicited resume and explicitly reserves the right to hire such candidate(s) without any financial obligation to the recruiter or agency unless an Agreement is in place prior to presentation and such Agreement explicitly encompasses the job opening for which such fees or costs are sought. An email, verbal or other informal contact with any person within BWXT will not create a binding agreement. Agencies or recruiters without an Agreement are directed not to contact any hiring managers of BWXT with recruiting inquiries or resumes. Recruiters and agencies interested in partnering with BWXT may contact BWXT’s Talent Acquisition team at talent_acquisition@bwxt.com.