Quality Assurance Manager

Quality Assurance Manager - BWXT NOG-J - Jonesborough, TN

The Manager of Quality Assurance for BWXT NOG-J in Jonesborough Tennessee will report to the BWXT Ordnance Tennessee General Manager.  The Manager of Quality Assurance will be directly responsible for a team of Quality Inspectors and Quality Engineers. This position will develop, administer and implement methods for improving product quality, documentation, or quality system processes, will manage the development and maintenance of quality programs, systems, processes and procedures that ensure compliance with policies and that the performance and quality of products or services conform to established standards, and will ensure that delivered products conform to regulatory, contractual and company requirements for product quality, performance, reliability, product life, serviceability and any special characteristics/conditions that may apply.

The Manager of Quality Assurance will ensure adherence to and compliance with established Company quality policies, practices and government regulations by developing, administering and maintaining quality assurance systems, standards and activities, participate in design review meetings, provide input in the development of process specifications and workmanship standards; provide short and long-range planning for quality assurance operations and implement approved plans; implement/support of a variety of process control techniques across the facility. This position will establish, administer and implement non-destructive testing (NDT) system design criteria to meet Customer requirements and specifications and provide solutions to NDT challenges by conducting non­destructive examination (NDE) and quality control (QC) inspection on products, materials, and components at various stages of the production process to ensure compliance with established quality and reliability standard, and will evaluate quality system effectiveness with emphasis on preventive action. This position will closely coordinate with other functional areas including but not limited to Engineering, Operations, Supply Chain and Program Management to ensure significant issues are investigated adequately, root cause is identified, corrective actions are taken and mistake proofing is initiated where appropriate. The Manager of Quality Assurance will implement new and proven processes for management of life-cycle risk identification and mitigation, Process Variation Management (PVM), and Corrective/Preventive Action, implement corrective action boards when necessary in order to maximize the probability of mission success at an affordable cost, reduce production disruptions, improve yield, and reduce non-conformances (NC) and Cost of Poor Quality (CoPQ), and may be responsible for conducting audits and evaluations to determine program implementation and effectiveness.  This position will also coordinate and manage internal or onsite audits by external parties such as for AS9100, etc.

Knowledge of:

• Pertinent codes, rules and regulations related to the area of assignment in quality assurance and mission assurance
• Principles and practices of leadership, motivation, team building and conflict resolution
• Principles and techniques of personnel management, supervision and training
• Budgeting procedures and techniques
• Proposal development and support
• Safety rules and regulations
• Quality engineering and mission assurance principles and best practices
• Propulsion engineering principles, theories and concepts, plus an extended knowledge of principles and practices of related specialties
• Principles of quality planning and creating a quality plan
• Failure investigation and Root Cause and Corrective/Preventive Action processes
• Nonconformance reporting and material review board process
• First article inspection reports and processes
• Customer quality assurance and mission assurance processes
• Quality management system standards
• Engineering milestone reviews
• Qualification process and testing
• Risk management process
• Engineering drawing formats and processes for review and change
• Geometric Dimensioning and Tolerance (GD&T) techniques 
• Measurement System Analysis, Gage Repeatability and Reproducibility, and difference between accuracy and precision
• Coordinate Measuring Machines (CMMs) and Standard Measuring Inspection (SMI) equipment
• Lean, Six Sigma and Continuous Improvement (CI) concepts and tools
• Process Variation Management (PVM) concepts and Statistical Process Control (SPC) application
• Design of Experiments (DOE), Design to Cost (DTC) and Design for Manufacturing and Assembly (DFMA)
• Design/Process Failure Modes and Effects Analysis (D/PFMEA)
• Applicable machine shop, weld, composite, propellant, electrical and assembly processes
• Non-Destructive Test inspection processes and related equipment
• Dimensional, visual, sample and witness inspection processes and related equipment
• Tooling/gage processes
• Special process certifications
• Supplier quality processes
• Basic laboratory processes and clean room practices and methods
• Calibrations system requirements
• Configuration Management
• Computer systems and applicable software programs such as Microsoft Office suite
• Data mining quality management data techniques

Ability to:

• Provide effective direction, leadership and team building
• Plan, prioritize and delegate work assignments
• Read and interpret blueprints and related specifications
• Provide technical and administrative guidance for activities in defined scope of responsibilities
• Communicate effectively, both verbally and written, with individual contributors, all levels of management and the external customer
• Use logical and methodical approaches to problem solving and information gathering, with the ability to probe and question/challenge technical and process plans/approaches, assumptions and conclusions
• Lead multi-discipline teams in order to resolve both technical and processes problems, and improve processes
• Lead teams thru causal analysis steps and identify root cause
• Utilize and apply Six Sigma methods and lean manufacturing concepts
• Synthesize complex and diverse data sets
• Make informed and data driven decisions
• Create and give successful presentations to management and the customer community
• Select, appraise, motivate and develop direct reports
• Prepare and administer organizational budgets
• Use various computer systems to produce schedules, data and reports